FAQ for brands: all answers at one glance

stylink UGC is a platform with 20,000 creators who create authentic advertising videos for your brand, which in turn can be used for online advertising purposes. stylink UGC connects creators with brands from various industries.

User-generated content is authentic promotional videos that are ideal for advertising on all social media channels, as they inspire trust and are noticed more than conventional marketing. UGC can also help to increase the reach and visibility of a brand. In addition, UGC can be used to improve search engine optimization (SEO) as it provides additional content that is relevant to search engines and can be indexed in the Google search network.

If you click on “Create order” under your profile, a window will open in which you can enter all your data for the briefing for the Creator.

Yes, it is possible to activate multiple profiles for your account. Invite your employees or colleagues to the stylink UGC campaign manager to manage your UGC videos together.

Under “Create order” you can upload as much data as possible about your product. There is also the option of uploading mood boards or sample videos so that the creator knows what the brand has in mind.

Once the creators have been selected for your order, the products can be sent to the creators' addresses. Please note that the corresponding shipment number for each order is stored at stylink UGC so that the creator can monitor the shipment.

With stylink UGC, we offer you a reliable platform on which high-quality content creators can create UGC content for you and your customers. We attach great importance to transparency throughout the entire process and want to create trust for the creator that orders can be found on the stylink UGC platform with seriousness.

Our payment to the creator is always made after the entire process - this means that as soon as you have approved the content via the campaign manager, the creator can request payment from us via the remuneration.

When creating an order, you have the option of choosing between credit card payment and direct debit. This information is saved in your user profile so that a payment method is selected for further orders.

You can reach us at the following e-mail address: ugc-brands@stylink.com

We will get back to you as soon as possible.

The company data can be customized under personal data.

The invoices can be found under personal data. There is a tab with “Invoices” where all invoices can be viewed and downloaded.

Communication at stylink UGC only takes place via the briefing for the individual orders. If you want to advertise a physical product, you can select this in your order and will receive further information such as clothing sizes or similar from the creator as soon as they apply.

If the creator has any questions about your briefing, they should contact us and we may get back to you. For this reason, make your briefing as precise as possible, but please limit yourself to specific instructions if these are important for the implementation of your advertising video.

Every content creator applies for your job with an application video (UGC video), in which you can see how the creator promotes a product and acts in front of the camera. In addition to the video, we share the creator's first name with you for transparency throughout the process.

If no creator has applied for your job, we can support you. Please contact us by e-mail: ugc-brands@stylink.com

The content creator transfers the rights to their own video with the agreement of the GTCs.

stylink UGC will pay any social security contributions for artists that may be incurred as part of an order.